Privacy Policy

Last Updated: July 2026

Stratos Refurbishments Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or get in touch with us regarding our refurbishment services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is Stratos Refurbishments Ltd (Company Registration Number: 17222376).

1. Information We Collect

We only collect basic personal information that you voluntarily provide to us via our website contact form, email communications, or phone inquiries. This may include:

  • Your name

  • Your job title and company name

  • Your email address and telephone number

  • Any project details or notes you provide in your message

2. How We Use Your Information

We use the data we collect purely for legitimate business purposes, including:

  • Responding to your project inquiries and providing professional quotes.

  • Managing our ongoing business relationship with you.

  • Delivering and managing our refurbishment contracts.

Lawful Basis for Processing: We process your data under the basis of Legitimate Interests (to respond to commercial inquiries and run our business efficiently) and Contractual Necessity (where processing is required to fulfil a contract with you or take steps before entering into one).

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data with third parties for marketing purposes. We will only share your information with:

  • Trusted subcontractors or material suppliers, solely to the extent necessary to execute your specific refurbishment project.

  • Legal or regulatory authorities if required to do so by UK law.

4. Where We Store Your Data

Your data is securely stored within the UK and European Economic Area (EEA). Because our website is hosted on Squarespace, some data may occasionally be processed via secure cloud infrastructure outside the EEA, which is protected by standard contractual clauses ensuring an equivalent level of security.

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

5. Cookies

Our website uses essential cookies provided by Squarespace to ensure the site runs securely and functions correctly. You can choose to restrict or block cookies through your web browser settings if you wish.

6. Your Legal Rights

Under the UK GDPR, you have powerful rights regarding your personal data. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Erasure: Request that we delete your personal data (the "right to be forgotten"), subject to our legal retention obligations.

  • Object or Restrict: Object to or restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@stratosrefurb.co.uk.

If you are unhappy with how we handle your data, you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

7. How to Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

  • Email: info@stratosrefurb.co.uk

  • Phone: 02381 8111 3026

  • Postal Address:
    Stratos Refurbishments Ltd
    The Yard Before Romsey Lodge,
    Salisbury Road, Ower,
    Romsey, Hampshire,
    SO51 6AN